Frequently Asked Questions

Answers to your questions, if you don't see answer to your question,
Contact us directly.
Why is it that occassionally I hear about updates on the platform from WelTel when I login,but the interface looks the same?
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Why is my PDF file not sending to the patient?
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Why can I sometimes not find a patient when seraching on 'Checkins' page?
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Why are my patients not receiving check-in messages?
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What are the different roles for health care providers on Weltel?
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How do I give a feedback?
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How do I reach you for support?
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