Proven PrEP support for better health outcomes


PrEPmate is an evidence-based patient engagement solution that improves retention, adherence and satisfaction for people taking HIV pre-exposure prophylaxis (PrEP) medication. It was developed by a collaborative team of health researchers and community members through a patient-centered process that incorporated feedback from community at each stage.

Our Partners

Population Health Division
San Francisco Dept. of Public Health
National Association of State and
Territorial AIDS Directors (NASTAD)
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PrEPmate ensures
no one is left behind

While PrEP is highly effective, many people at risk for HIV are unable to access PrEP medication and other services they need to stay healthy. PrEPmate gives PrEP clinics the innovative tools they need to encourage clients and patients to remain on PrEP and receive all the benefits it offers. The platform leverages secure 2-way, interactive text messaging to strengthen the relationship between patients and providers and provide tailored support to those who need it most.

PrEPmate doubles retention and adherence rates compared to standard of care

A study conducted with young men who have sex with men (MSM) found PrEPmate doubled rates of retention in care and PrEP adherence and that PrEPmate users  recommended it to others. The original study included mostly African American and Latinx young men who have sex with men (MSM) who bear a disproportionate burden of new HIV infections. Since then, the program has been further developed and tested to support transgender and nonbinary populations. PrEPmate has also been culturally and linguistically tailored for Spanish speaking populations.

PrEPmate is an effective, evidence-based intervention

The U.S. Centers for Disease Control and Prevention has endorsed PrEPmate as a highly effective, evidence-based intervention to support PrEP adherence and retention in care. PrEPmate has been integrated into WelTel Health’s secure, HIPAA-compliant digital communication platform that offers a wide range of functionality to support diverse clinical and program needs that improve health outcomes and streamline patient management. WelTel is a global leader in delivering evidence-based digital health solutions that improve outcomes and efficiencies in the delivery of care.

Manage more patients — more effectively

With HIV on the rise in the U.S. and worldwide, increasing the use of PrEP is a key strategy to help end the HIV epidemic. PrEPmate provides an effective, scalable solution that aligns with the goals of the U.S. government’s Ending the HIV Epidemic (EHE) initiative which aims to reduce new HIV infections by 90% by 2030.

PrEPmate features
powerful tools to keep
patients and providers connected

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What people are saying

Flexible Pricing

Our flexible approach provides many options to deploy PrEPmate, and can support larger multi-site, enterprise-level settings as well as clinics and pharmacies, community-based organizations (CBOs), and even independent practices.

Our vision is to make PrEPmate accessible to those communities most highly impacted by HIV who may benefit the most from this powerful intervention. Choose PrEPmate to strengthen your PrEP program, support preventative care, and promote health equity in your community.

As a scalable, affordable, evidence-based solution, PrEPmate can improve your program’s bottom line and pay for itself through EHE initiative funding.

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To learn more about PrEPmate’s features and benefits, fill out the form below:
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