Our Customers | WelTel Health

Government Health Departments

WelTel delivers solutions to a variety of government departments including health and education, and is being scaled in the private sector for mental health and wellbeing.

In Africa, WelTel was instrumental in Rwanda’s response to the COVID-19 and Ebola pandemics and is poised to play a key role in the ongoing digital transformation of the country's healthcare system.

As an evidence-based intervention endorsed by the Centre for Disease Control (CDC), ‘PrEPmate by WelTel’ is focused on providing services to US public health departments striving to end the HIV epidemic through improved adherence and retention.

Government and Health Departments illustration

Health Researchers & Clinical Trials

WelTel was developed by world leading infectious disease specialists and researchers in digital health for pandemic response. Scientists across the globe continue to study the effects of WelTel on health outcomes, quality improvements,
and system efficiencies.
‍
Clinical trialists and researchers use WelTel to improve study participant engagement and trial adherence through automated communication
and data collection.‍

Community Health Organizations

The WelTel platform helps US community-based organizations (CBOs) improve patient follow-up, adherence, and retention. Improved program compliance ensures that these organizations receive maximum ROI through 340B reimbursement initiatives.

WelTel's open communication protocols and configurable message templates allow CBOs to scale the platform across a multitude of health conditions while supporting multiple languages.

Working in partnership with Seattle King County, Spokane Regional Health Department, San Francisco Department of Public Health, and REACH LA, WelTel has continued to develop new solutions that address ongoing challenges in the HIV treatment and prevention space.

Community health organizers illustration

Health Care Providers

Since inception, WelTel has embraced an iterative design approach to ensure maximum efficiencies in clinical workflows. Having evolved into an AI powered, integrated and full spectrum virtual care platform, WelTel has been shown to streamline patient management. Health care providers who use WelTel say they can no longer do their work without it.

With a focus on collaborative and team-based care, interprofessional teams can provide can provide more effective and efficient care resulting in improved health outcomes , cost savings, and higher job satisfaction.

Hospitals & Clinics

As winner of BC's largest health authority Innovation competition, the WelTel platform was implemented to improve outcomes for chronic disease and mental health, for chronic pain, and post hospital discharge to reduce unnecessary readmission.
‍
In Haida Gwaii, WelTel offers remote, rural, and Indigenous community members access to services through equitable digital health outreach.

Considered a culturally safe tool, WelTel is used in a number of First Nations communities to provide patient-centered care in a sensitive and inclusive manner.

Private Sector

The ubiquitous penetration of mobile phones and the convenience of text messaging has brought to light the importance of communication outreach that meets people where they are at.

WelTel's discrete, proactive check-in model of support, has demonstrated a positive impact on mental wellbeing in the workplace. In a cohort of 12000 trades people in New Zealand, 75 suicide ideations were detected through WelTel's AI powered algorithms and triaged to appropriate support services.

FHIR® and the flame icon are registered trademarks of HL7 and are used with permission. Use of the FHIR trademark does not imply endorsement of this website or its content by HL7.

Who WelTel Health is Made For